Privacy Policy
Your privacy matters to us. Learn how we protect your personal information.
Introduction
Jacob Landscaping and Fencing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.jacoblandscapingandfencing.com.au or use our services.
We are a licensed Jacob Landscaping and Fencing contractor serving Sydney NSW since 2016, and we understand the importance of maintaining the confidentiality and security of your personal information.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (phone, email, address)
- Property details and location for service delivery
- Project requirements and specifications
- Payment and billing information
- Communication preferences
- Photos of your property (with your consent) for project planning
Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Website usage patterns and analytics
- Cookies and similar tracking technologies
- Referral sources and page interactions
How We Use Your Information
We use your information for the following purposes:
Service Delivery
- Providing Jacob Landscaping and Fencing services
- Project planning and consultation
- Scheduling and service delivery
- Quality assurance and follow-up
Communication
- Responding to inquiries and quotes
- Project updates and notifications
- Customer support and assistance
- Marketing communications (with consent)
Business Operations
- Account management and billing
- Legal compliance and record keeping
- Business analysis and improvement
- Website optimization and analytics
Legal Requirements
- Compliance with Australian privacy laws
- Contractor licensing requirements
- Insurance and liability purposes
- Dispute resolution and legal proceedings
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
We may share information with:
- Trusted service providers and subcontractors working on your project
- Payment processors and financial institutions
- Legal and professional advisors
- Government authorities when required by law
- Emergency services if necessary for safety reasons
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Measures
- Secure socket layer (SSL) encryption
- Secure data storage and backup systems
- Regular security updates and monitoring
- Access controls and authentication
Organizational Measures
- Staff training on privacy and security
- Limited access to personal information
- Regular security assessments
- Incident response procedures
Your Privacy Rights
Under Australian privacy law, you have the following rights:
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.
Types of cookies we use:
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Marketing cookies for relevant advertising (with consent)
- Preference cookies to remember your settings
Contact Us About Privacy
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Jacob Landscaping and Fencing
Licensed Contractors - Sydney NSW
Business Hours: Monday to Friday 7:00 AM - 6:00 PM
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Australian Privacy Principles Compliance
This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are committed to handling your personal information in accordance with Australian privacy law.
If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Get Your Free Quote Today
Contact Sydney's trusted Jacob Landscaping and Fencing experts for professional outdoor solutions
Call Us
+61 487 211 222Visit Us
77 Garfield St
Wentworthville
NSW 2145
ABN
75 644 310 547
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